Choosing pieces: You are welcome to select your pieces either from the online photos or in person, by appointment. I am also happy to select according to your preferences.
Breakages: Unfortunately accidents do happen, so for any damaged, broken or misplaced pieces, a replacement fee must be charged. Please enquire if you would like to see the list of replacement values.
To minimise this risk, please be aware that fine china should be handled with care, as it is more fragile than modern china.
Please note that the items are NOT suitable for the microwave, dishwasher or oven.
Washing up: There is no need to wash your items, you can leave that to me! All you need to do is rinse where necessary, and repack. Please note all packaging (crates, boxes, bubble wrap etc) must be returned.
Terms and conditions: There is a general bond of $50 (plus an additional bond of $100 pertaining to specified lights and larger items) which is refunded once all hire items have been returned within the agreed time frame and checked for damage. Any charges for loss, damage to stock, late returns and such like will be deducted from this bond and any replacement cost incurred in excess of the bond will be charged to the hirer.
A non-refundable deposit of 25% of the total amount confirms your booking, with the balance paid one week prior to your event.
Payment can be made by online banking, PAYPAL, cheque or cash.